Shipping Methods

Our goal is to get you your new bike exactly the way you want it. Delivered directly to your door? We can do that. Delivered to your local bike shop? Almost always an option. In a box ready to build? We can do that too. Based on where you live, we’ll present you with the best delivery options available and you’ll get to choose.

*Please note that these shipping methods only apply to orders within the continental US. For more info on shipping bikes and accessories outside of the continental US, please contact us at or by phone at 888-537-1401.

Direct Home Delivery

Direct Home Delivery

How wold you like to receive your bike proferssionally assembled & ready to ride? With Direct Home Delivery you'll get a Big Box of Happiness delivered anywhere in the continental United States. Just unwrap, unstrap, and go on your first adventure.

This premium assembly & delivery service is available for a $350 flat rate. It comes with our 30 day, 50-mile trial & hassle-free return policy. Fully assembled bikes ship within 2 weeks. Delivery times vary based on location.

Ship Unassembled

Ship Unassembled

Looking to DIY your bike-build or work with your local bike shop for assembly? This option is for you.

Choose unassembled and we'll ship your bike & accessories directly to you for a flat rate of $200. 

Unassembled bikes ship within 2-business days. Delivery times vary based on location. We recommend all bikes assembled at home be looked over by a bike shop before use to ensure proper assembly.

Live in the Bay Area?

We’ve got some local shipping options as well.

If you live near our Mill Valley Flagship store, or anywhere in the Bay Area, we have some options for getting your bike locally.

Local Pick Up & Local Delivery

Local Pick Up & Local Delivery

If you live in the Bay Area and order a bike online you've got two options to get your new Xtracycle.

Local Pick-Up – Pick up your bike fully assembled in-store and get it home however you’d like.

Local Delivery – You’ll have your bike professionally assembled and delivered directly to your home, ready to ride, for $200.